What Does Collaboration with Altevo Look Like Once a Project Is in Production?

Developing custom software is not just about sprints or a delivery date. At Altevo, we believe that a digital project is never truly finished. Once in production, the work is not over. Supporting the client in real-life usage, evolving the tool alongside its users, challenges, and growth is part of Altevo’s value.

This post-deployment phase is where the true value of a strong technology partner becomes clear.
Here is what collaboration looks like in practice after the software goes live.

The Altevo approach: staying present after delivery

Once the software is live, we do not disappear. At Altevo, the post-delivery phase is planned, structured, and defined from the start. This goes beyond technical support. It is about continuity, evolution, and human relationships.

As Héloïse, developper at Altevo, explains:

We do not just deliver a product and walk away. We want what you use today to remain relevant tomorrow.

Here is how we manage this transition.

Post-deployment stabilization - In the days following launch, we closely monitor performance, integrations, and overall stability. We respond quickly to early adjustments or user questions.
Team training - We ensure that key users fully understand the system’s features. When needed, we also train new administrators or team members.
Close follow-up - During the first few weeks, we stay closely connected with the client’s team. This allows us to observe real-world feedback, fine-tune the solution, and identify improvement opportunities.
Planning the evolution phase - A good software product is never static. Once the foundation is stable, we move into evolution mode: new features, additional automation, and adaptations as processes change.

What we continue to do after delivery

Some companies believe a developer’s role ends on launch day. At Altevo, it is the opposite. The relationship deepens.

Our team continues to:

Provide preventive and corrective maintenance
Respond quickly to ad hoc requests and minor adjustments
Monitor the company’s evolution to anticipate future needs
Evolve tools as usage patterns change
Offer technology advice beyond code

We become an extension of the team. We are there when needed, even when it is not an emergency. The client knows they can rely on us.

A clear support structure

To ensure effective follow-up, Altevo offers different collaboration models depending on the project type and client maturity. The goal is not to impose rigidity, but to build a sustainable partnership.

This can include:

Monthly or quarterly hour banks for regular adjustments
Maintenance packages including monitoring, updates, and support
Planned evolution meetings every three or six months
Tracking dashboards showing requests, statuses, and priorities

Each client has a dedicated point of contact and can adapt their agreement as their needs evolve.

Why this approach matters for SMEs

SMEs often lack an internal IT team, or have very limited resources. What they seek is not just a vendor who develops software, but a partner who understands their reality, responds quickly, and supports them over time.

With Altevo, leaders gain:

Predictability in budget, timelines, and evolution roadmaps
Responsiveness through human contact and short turnaround times
Stability by avoiding the need to change partners frequently
Increasing autonomy through training and clear documentation

We are not here to create dependency. We want our clients to become more autonomous while knowing they can count on us when needed.

A long-term collaboration, not just a project

Companies that succeed in their digital transformation understand that software is living. It evolves with the business, adapts to changing tools, people, and refined needs.That is exactly where Altevo positions itself: not just as a vendor, but as a long-term evolution partner.

In summary: what makes Altevo different

Continuous presence after delivery
Human-centered support, not just technical
Flexible collaboration models
A strong focus on continuous improvement
A commitment to helping clients grow, not locking them in

Once the software is in production, the real partnership begins.